For home service pros

Never miss a call.Never lose a lead.

Vacha answers calls and texts, qualifies the lead, and books the appointment while you are on the job.

Incoming Call
John Smith, plumbing emergency
Lead Qualified
Kitchen sink leak, urgent service needed
Appointment Booked
Tomorrow, 2:00 PM, added to the calendar
3 mins
Average call duration
500+
Pros on Vacha
10,000+
Calls handled
< 30 sec
Average answer time
85%
Call-to-booking rate

From the first ring to a booked job

Answer, qualify, book, and hand you the details.

  1. 01

    Call comes in

    Phone, text, or WhatsApp, at any hour.

  2. 02

    Lead gets qualified

    Service, urgency, budget, and location.

  3. 03

    Appointment is booked

    Written straight to your calendar.

  4. 04

    You get the details

    A summary is waiting when you are free.

Built for a service day

Eight jobs Vacha already does, from the first hello to the lead record.

JD

John Davis

+1 (555) 847-2091

Live
V
Hi! Thanks for calling Riverside Plumbing. I'm Vacha, your virtual assistant. How can I help you today?
I have a burst pipe in my basement. Water is everywhere!
V
I'm flagging this as an emergency right now. Let me connect you to a technician immediately. Can you confirm your address?

Emergency escalation triggered

Duration: 0:42Connected to Mike
SM

Sarah Miller

WhatsApp, +1 (555) 210-4433

Auto-reply on
Hey, do you do AC tune-ups? How much does it usually cost?
V
Hi Sarah! Yes. AC tune-ups run $89-$129. We have slots this week. Want me to book one for you?
Thursday afternoon works!
V
Done! Booked for Thursday at 2:00 PM. You'll get a reminder the morning of.

Lead Profile

Qualified via call, 4 min ago

Hot Lead
JT

James Turner

+1 (555) 374-9910

AI summary

James needs a full water heater replacement. The current unit is leaking. Budget confirmed at $1,200-$1,800. Ready to book today.

Service

Water Heater

Urgency

Emergency

Budget

$1,200-$1,800

Source

Google Ad

Book Appointment
View Transcript

Thursday, May 23

Synced to Google Calendar

9:00 AM

David R.

HVAC Inspection

11:00 AM

Linda K.

Furnace Repair

2:00 PM

Open

4:00 PM

James T.

Water Heater

Just booked by Vacha

Confirmation SMS sent to James

Live activity
24/7
11:47 PMCallUnknown Caller

Qualified, follow-up scheduled

2:13 AMSMSRachel G.

Quote sent, appointment booked

4:55 AMWhatsAppMarcus W.

Emergency flagged, on-call notified

7:30 AMCallPriya S.

Appointment confirmed for 10:00 AM

4 leads captured overnight0 missed

Price Estimate

Sent via SMS
V
Based on what you've described, here's a quick estimate for your AC repair:
AC Tune-Up$89-$129
Refrigerant Recharge$150-$300
Compressor Replacement$800-$1,400
V
Want to book a diagnostic visit to confirm? I can get you in tomorrow morning.

Emergency Detected

Gas leak reported. Brian C., 2 min ago

Priority 1

Response timeline

Emergency keyword detected in call

0:03

Lead flagged as Priority 1

0:04

On-call technician Mike notified via SMS

0:05

ETA of 20 min confirmed to customer

0:07

Dispatch confirmed

Pending

Lead Pipeline

AllNewBooked
JT

James Turner

Water Heater

Hot

95

score

SM

Sarah Mitchell

AC Tune-up

Booked

88

score

CR

Carlos Rivera

Electrical Panel

Warm

72

score

LP

Lisa Park

Drain Cleaning

New

61

score

4 active leadsView all

Trusted by home service pros

Owners who stopped losing jobs to voicemail.

I used to miss three or four calls a day on jobs. Now every call is answered and I book more appointments.
Mike Johnson
Johnson's Plumbing
Austin, TX
It sounds natural, qualifies leads better than my old receptionist, and works every hour I cannot.
Sarah Martinez
Elite HVAC Services
Phoenix, AZ
Emergency calls get handled, appointments land on my calendar, and customers hear a price before I arrive.
David Chen
Chen Electric
San Diego, CA
Customers get an instant reply. I show up with the details already captured.
Jennifer Adams
Adams Landscaping
Seattle, WA
For a few hours of labor in cost, I cover evenings and weekends I used to miss.
Robert Williams
Williams Roofing
Denver, CO
Setup took under an hour. It learned our services, pricing, and open slots.
Lisa Thompson
Thompson Pest Control
Miami, FL

Talk with us

Tell us about the calls you are missing. We will follow up shortly.

hello@vacha-ai.com

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Where we send the reply.

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What you want Vacha to handle.

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