Meet Vacha

Never Miss a Call, Never Lose a Lead

Vacha is your 24/7 AI receptionist - answering calls and texts, qualifying leads, and booking appointments automatically. Focus on the job. We’ll handle the phones.

500+ Pros
Trust Vacha
10,000+
Calls Handled
Incoming Call
John Smith - Plumbing Emergency
Lead Qualified
Kitchen sink leak, urgent service needed
Appointment Booked
Tomorrow, 2:00 PM - Added to calendar
3 mins
Average call duration
Simple Process

How Vacha Works

From first ring to confirmed booking — fully automated in minutes.

1

Call Comes In

Any channel, any hour

2

AI Qualifies Lead

Smart questions, real intent

3

Books Appointment

Synced to your calendar

4

You Get Notified

Lead details, ready to go

< 30 sec

Average answer time

85%

Call-to-booking rate

24 / 7

Always available

Platform Capabilities

Built for how pros actually work

Every capability is designed around the real workflows of home service businesses — so Vacha fits right into your day.

1

AI Call Answering

A natural-sounding AI receptionist picks up every call 24/7 — greeting callers, understanding their needs, and handling the full conversation so you never lose a lead to voicemail.

JD

John Davis

+1 (555) 847-2091 · Incoming Call

Live
V
Hi! Thanks for calling Riverside Plumbing. I'm Vacha, your virtual assistant. How can I help you today?
I have a burst pipe in my basement — water is everywhere!
V
I'm flagging this as an emergency right now. Let me connect you to a technician immediately. Can you confirm your address?
Emergency escalation triggered
Duration: 0:42Connected to Mike
2

AI Text & WhatsApp

Respond instantly to SMS and WhatsApp messages, any time of day. Vacha handles the full thread — from first inquiry to confirmed booking — without any manual effort.

SM

Sarah Miller

WhatsApp · +1 (555) 210-4433

Auto-reply ON
Hey, do you do AC tune-ups? How much does it usually cost?
V
Hi Sarah! Yes — AC tune-ups run $89–$129. We have slots this week. Want me to book one for you?
Thursday afternoon works!
V
Done! Booked for Thursday at 2:00 PM. You'll get a reminder the morning of.
3

Smart Lead Qualification

Vacha asks the right questions during every conversation — service type, urgency, budget, location — and builds a complete lead profile with an AI summary before you ever pick up the phone.

Lead Profile

Qualified via call · 4 min ago

Hot Lead
JT

James Turner

+1 (555) 374-9910

AI Summary

James needs a full water heater replacement ASAP — current unit is leaking. Budget confirmed at $1,200–$1,800. Ready to book today.

Service

Water Heater

Urgency

Emergency

Budget

$1,200–1,800

Source

Google Ad

4

Instant Booking

Appointments land directly in your calendar. Vacha checks your real-time availability, picks a slot, and sends the customer a confirmation — no back-and-forth, no double-bookings.

Schedule — Thursday, May 23

Synced · Google Calendar

9:00 AM

David R.

HVAC Inspection

11:00 AM

Linda K.

Furnace Repair

2:00 PM

Open

4:00 PM

James T.

Water Heater

Just booked by AI

Confirmation SMS sent to James

5

24/7 Availability

On the job, with family, or asleep — Vacha never takes a break. Every lead is captured and every message answered the moment it comes in, around the clock.

Vacha AI — Live Activity
24 / 7 / 365
11:47 PMCallUnknown Caller

Qualified & follow-up scheduled

2:13 AMSMSRachel G.

Quote sent, appointment booked

4:55 AMWhatsAppMarcus W.

Emergency flagged, on-call notified

7:30 AMCallPriya S.

Appointment confirmed for 10:00 AM

4 leads captured overnight0 missed
6

Price Estimates

Vacha shares accurate price ranges from your service catalog mid-conversation, so customers arrive informed and ready to commit — reducing back-and-forth after the call.

Price Estimate

Sent via SMS
V
Based on what you've described, here's a quick estimate for your AC repair:
AC Tune-Up$89 – $129
Refrigerant Recharge$150 – $300
Compressor Replacement$800 – $1,400
V
Want to book a diagnostic visit to confirm? I can get you in tomorrow morning.
7

Emergency Detection

Vacha instantly recognizes emergency keywords, escalates the lead to Priority 1, notifies your on-call tech, and confirms an ETA to the customer — all in under 10 seconds.

Emergency Detected

Gas leak reported — Brian C. · 2 min ago

Priority 1

Response Timeline

Emergency keyword detected in call

0:03

Lead flagged as Priority 1

0:04

On-call technician Mike notified via SMS

0:05

ETA of 20 min confirmed to customer

0:07

Dispatch confirmed

Pending
8

Integrated CRM

Every call, text, and conversation is logged automatically with AI summaries, lead scores, and full transcripts — giving you a complete pipeline view with zero manual data entry.

Lead Pipeline

JT

James Turner

Water Heater

Hot

95

score

SM

Sarah Mitchell

AC Tune-up

Booked

88

score

CR

Carlos Rivera

Electrical Panel

Warm

72

score

LP

Lisa Park

Drain Cleaning

New

61

score

4 active leadsView all →
Success Stories

Trusted by Home Service Pros

See how Vacha is helping service professionals across the country grow their businesses.

Vacha has been a game-changer for my business. I used to miss 3-4 calls a day while on jobs. Now every call gets answered and I'm booking 40% more appointments. Best investment I've made.

Mike Johnson
Mike Johnson
Johnson's Plumbing
Austin, TX

The AI sounds so natural, customers don't even realize they're not talking to a real person. It qualifies leads better than my old receptionist and works 24/7. Revenue is up 60% in 3 months.

Sarah Martinez
Sarah Martinez
Elite HVAC Services
Phoenix, AZ

I was skeptical at first, but Vacha proved me wrong. The system handles emergency calls perfectly, books appointments into my calendar automatically, and even gives price estimates. Can't imagine going back.

David Chen
David Chen
Chen Electric
San Diego, CA

My customers love the instant response. No more playing phone tag. Vacha captures all their details and I show up to jobs fully prepared. My close rate has never been higher.

Jennifer Adams
Jennifer Adams
Adams Landscaping
Seattle, WA

The ROI is insane. For the cost of a few hours of labor, I get 24/7 coverage. Vacha has helped me land evening and weekend leads I would have completely missed before. Highly recommend.

Robert Williams
Robert Williams
Williams Roofing
Denver, CO

Setup took less than an hour. The system learned our services, pricing, and availability. Now it handles calls better than we ever could. The detailed lead notes are incredibly helpful.

Lisa Thompson
Lisa Thompson
Thompson Pest Control
Miami, FL
Get In Touch

Let's Talk

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5 Minutes
Setup Time