Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Vacha website and AI-powered voice and messaging platform (the "Service"). By accessing or using the Service, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service.

2. Account Registration

You agree to provide accurate information and keep your account credentials secure. You are responsible for all activity under your account.

3. Use of the Service

You agree not to:

• Use the Service for unlawful, fraudulent, or abusive purposes.
• Violate telemarketing, anti-spam, or call recording laws.
• Interfere with or disrupt the Service.

4. Communications Compliance

You are solely responsible for complying with all applicable laws regarding calls, texts, recordings, consent, and notifications (including TCPA, CAN-SPAM, and applicable state call recording laws).

5. Fees & Billing

Fees, if any, are described on the website or in your subscription plan. Payments are non-refundable except as required by law or expressly stated.

6. Intellectual Property

The Service, including software, designs, and content, is owned by Vacha or its licensors and protected by intellectual property laws.

7. User Content

You retain ownership of your content. You grant Vacha a limited license to host, process, and transmit content solely to provide the Service.

8. Third-Party Services

The Service may integrate with third-party services. We are not responsible for third-party products or services.

9. Termination

We may suspend or terminate access for violations of these Terms or to protect the Service. You may stop using the Service at any time.

10. Disclaimers

The service is provided "as is" without warranties of any kind. We disclaim all implied warranties to the maximum extent permitted by law.

11. Limitation of Liability

To the maximum extent permitted by law, Vacha shall not be liable for indirect, incidental, special, or consequential damages.

12. Indemnification

You agree to indemnify and hold harmless Vacha from claims arising out of your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Pennsylvania, without regard to conflict-of-laws principles.

14. Changes to Terms

We may modify these Terms. Continued use after changes constitutes acceptance.

15. Contact

Questions about these Terms? Contact legal@vacha-ai.com.